Privacy Policy

    Last Updated: July 6, 2026

    Sports Verified LLC ("we," "our," or "us"), operating the Hoop Verified platform ("the Platform"), is committed to protecting your privacy. This page explains what information we collect, what becomes publicly visible, how we log your consent, and how you can opt out or delete your data. For additional protections specific to children under 18, please also review our Children's Privacy Policy.

    What Becomes Public

    Hoop Verified is a basketball coverage and evaluation platform. Some profile information is visible to the public so coaches, scouts, and fans can discover athletes. You (or your parent, if you are under 18) control exactly what is shared.

    Information That May Be Public

    Depending on your privacy settings and parental approvals, the following may appear on your public profile:

    • Name: First name and either your full last name or just your last initial
    • Graduation class year: Used as a public age-group indicator
    • Location: City and state only — we never display your full street address
    • School: School or club team name, if you choose to show it
    • Athletic information: Position, height, weight, and verified game statistics
    • Hoop Verified status: Whether you have completed our academic and athletic verification
    • Photos and videos: Only if you (or your parent) explicitly enable public visibility
    • Posts and highlights: Only if enabled in your privacy settings

    Information That Is Never Public

    The following is never displayed on a public profile, shared with other users, or sold to third parties:

    • Date of birth or exact age (we only show graduation year)
    • Email address
    • Full street address or school address
    • Report cards or academic records
    • Parent or guardian contact information
    • Payment method details (processed securely by Stripe — we do not store full card numbers)

    For Minors (Under 18)

    If you are under 18, a parent or legal guardian must approve your public profile before any of the above information becomes visible. Without that approval, your profile remains private and visible only to you and your parent. Pre-created ranking profiles for athletes under 13 are excluded from public search and search-engine indexing entirely. See our Children's Privacy Policy for full details.

    How Consent Is Logged

    Every time you agree to our Terms of Service, accept our Privacy Policy, change a privacy setting, or grant parental approval, we record that action in a permanent consent audit log. This is how it works:

    • What we record: The type of consent (for example, signing up, making a parent profile public, or approving a minor's profile), the date and time, your email address, your IP address, your browser type, and the version of the terms or privacy policy you agreed to.
    • Why we log it: To maintain a clear record of what you agreed to, to comply with laws like COPPA that require verifiable parental consent, and to resolve any disputes about what permissions were granted.
    • Who can see it: You can view your own consent history in your account settings. Parents can view consent history for their linked minor accounts. Our compliance team can access logs for legal or safety investigations.
    • How long we keep it: Consent logs are retained for as long as your account is active, plus a reasonable period afterward for legal compliance and dispute resolution.

    If you are a parent, you may request a copy of your child's complete consent audit trail at any time by contacting us at legal@hoopverified.com.

    How to Opt Out or Delete Your Data

    You have full control over your data. Here are all the ways you can opt out, restrict sharing, or remove your information:

    1. Change Your Privacy Settings

    At any time, you can adjust what appears on your public profile by going to your account settings and toggling individual visibility options (last name, location, stats, videos, posts, etc.). Changes take effect immediately.

    2. Revoke Parental Approval (For Minors)

    Parents can revoke public-profile approval for a minor at any time through the Parent Dashboard. When approval is revoked, the minor's profile immediately becomes private and is no longer visible to coaches, scouts, or the public.

    3. Unsubscribe from Emails

    Every marketing or notification email we send includes an unsubscribe link at the bottom. Click it once and you will stop receiving that type of email. Transactional emails (such as password resets or purchase confirmations) cannot be disabled because they are necessary for account security.

    4. Delete Your Account

    To permanently delete your account and all associated personal data:

    1. Log into your account
    2. Go to Settings → Account → Delete Account
    3. Confirm the deletion request
    4. Your personal data will be permanently deleted within 30 days

    Parents can also delete a linked minor's account through the Parent Dashboard. When an account is deleted, uploaded documents (report cards, verification materials) are removed immediately, and all personal profile data is erased within 30 days. We may retain anonymized, aggregated statistics (such as total player counts or average rankings) that cannot be linked back to any individual.

    5. Contact Us Directly

    If you need help opting out, want to exercise a privacy right, or have questions about what data we hold, email us at legal@hoopverified.com. We will respond to verifiable requests within a reasonable timeframe.

    Information We Collect

    From All Users

    • Account Information: Email address, password (encrypted), full name
    • Profile Information: Position, height, location (city/state only), athletic rating
    • Role Information: User type (player, parent, coach, scout)
    • Transaction Information: Purchase history, shipping address (for orders), payment method details (processed by Stripe)

    From Minors (13–17)

    • Date of Birth: Used solely for age verification — never displayed publicly
    • Parent/Guardian Information: Parent's email and account details for consent linking
    • Academic Records: Report cards submitted for Hoop Verified verification only — stored securely and deleted after verification
    • Profile Approval Status: Whether the parent has approved public visibility

    Automatically Collected

    • IP addresses (for security and fraud prevention)
    • Browser type and device information
    • Usage data (pages visited, features used)
    • Cookies and similar technologies (see our Cookie Policy)

    How We Use Information

    • Provide and maintain Platform services
    • Process account registrations and logins
    • Facilitate connections between players, coaches, and scouts
    • Display player rankings and statistics
    • Process e-commerce transactions and fulfill orders
    • Improve Platform features and user experience
    • Communicate important updates and notifications

    We collect only the minimum information necessary to provide our services. We do not use children's information for advertising, marketing, or behavioral profiling.

    Information Sharing and Disclosure

    Third-Party Service Providers

    We share information only with trusted service providers who assist us in operating the Platform:

    • Stripe: Payment processing — handles transaction data, billing address, and purchase amounts under their own privacy policy.
    • Sentry: Error monitoring — receives anonymized error reports and device metadata to help us fix bugs. No personal information is intentionally sent.
    • Cloud Hosting: Infrastructure and database hosting
    • Email Services: Transactional email delivery

    All third parties are contractually obligated to comply with applicable privacy laws. We do not sell, rent, or trade personal information to third parties for their marketing purposes.

    Legal Disclosures

    We may disclose information when required by law, such as:

    • In response to valid legal requests (subpoenas, court orders)
    • To protect the safety of users or the public
    • To investigate fraud or security issues

    Data Security

    We implement industry-standard security measures to protect user data:

    • Encryption in transit (TLS/SSL) and at rest
    • Secure password hashing
    • Row-Level Security (RLS) on database tables
    • Regular security audits and vulnerability assessments
    • Access controls limiting employee access to sensitive data

    Sensitive documents such as report cards are stored in private, encrypted storage buckets, accessible only to the user and authorized administrators, and automatically deleted after verification (or within 90 days).

    Data Retention

    • Active accounts: Data retained while the account is active
    • Inactive accounts: Data retained for 2 years, then anonymized or deleted
    • Minor accounts: All personal data deleted within 30 days of account closure
    • Report cards: Deleted within 90 days of verification completion
    • Transaction records: Retained as required by applicable tax and commerce laws

    We regularly review and purge data that is no longer necessary for the purposes for which it was collected.

    Cookies and Tracking Technologies

    For detailed information about the cookies we use and your choices, please see our Cookie Policy.

    • Essential Cookies: Required for authentication and session management — cannot be disabled
    • Performance Cookies: Help us understand how users interact with the Platform (anonymized)

    We do NOT use third-party advertising cookies or tracking pixels that target minors.

    Your Rights

    Users and parents of minors can:

    • View and edit profile information in account settings
    • Update email address or password
    • Correct inaccurate information
    • Request a copy of personal data we hold
    • Request deletion of personal data

    California Residents (CCPA/CPRA)

    California residents have additional rights including:

    • Right to know what personal information is collected
    • Right to delete personal information
    • Right to opt-out of sale of personal information (we do not sell data)
    • Right to non-discrimination for exercising CCPA rights

    Other States

    Residents of states with privacy laws (Virginia, Colorado, Connecticut, etc.) may have similar rights. Contact us at legal@hoopverified.com to exercise these rights.

    International Users

    The Platform is hosted in the United States. By using the Platform, you consent to the transfer of your information to the U.S., which may have different data protection laws than your country of residence.

    Changes to This Policy

    We may update this Privacy Policy periodically. We will notify users of material changes via:

    • Email notification to registered users
    • Prominent notice on the Platform
    • Updated "Last Updated" date at the top of this page

    For changes affecting minors, we will seek renewed parental consent if required by law.

    Contact Information

    For privacy-related questions, to exercise your rights, or to request a consent audit: